Stylish & Sophisticated: Gray Crocodile-Print Handbag

Return & Refund Policy
Susan's Home Gallery & Accessories

1. Returns

• Items can be returned within 14 days of purchase with a valid receipt.
• Products must be in their original condition, unworn, unused, and with tags attached.

2. Non-Returnable Items

• Sale items, gift cards, and personal care products (e.g., skin/body items) are final sale.

3. Refunds

• Refunds will be processed to the original payment method within 7-10 business days after the item is received and inspected.
• Shipping fees are non-refundable.

4. Exchanges

• Exchanges are allowed for the same item in a different size or color, subject to availability.

5. Damaged or Defective Items

• Contact us within 48 hours of receiving damaged or defective items. We’ll arrange a replacement or refund after reviewing the issue.

6. How to Initiate a Return

• Email us at [insert email] or visit our store with proof of purchase.

For questions, please contact [insert contact info]. We value your business and are here to help!

Shipping Policy
Susan's Home Gallery & Accessories

1. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

2. Shipping Options & Delivery Times

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day (order by 12 PM EST)

3. Shipping Rates

• Rates are calculated at checkout based on the shipping method and destination.

4. Free Shipping

• Free standard shipping on orders over $75 (U.S. only).

5. Order Tracking

• Once your order ships, you’ll receive a tracking number via email to monitor your delivery.

6. International Shipping

• Currently unavailable. Stay tuned for updates!

7. Lost or Delayed Shipments

• If your package is delayed or lost, contact us at [insert email/contact info], and we’ll assist you in resolving the issue.

For questions, feel free to reach out. We appreciate your business and aim to deliver your order smoothly!